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  2. Graphic Maps custom maps and graphics for any application worldwide

Graphic Maps custom maps and graphics for any application worldwide

Frequently Asked Questions

Question

When it comes to my clip art, I have an idea on how big I want my image, but how do I express that size in pixels?

Answer

Most browsers can help determine image size in both width and height. A good method is to find an image, either on our site or on the web that's close to the size you prefer. Once found, simply point to that image with your mouse, depress the right mouse button and select 'Properties'. That image size "in pixels" will then be displayed.

As a guide, use the width bars below.

200 Pixels
(200 pixels wide)

400 Pixels
(400 pixels wide)

Question

What do you mean by "describe content?"

Answer

To produce your graphic(s) we need to know how you want it to look and what you want included. Helpful for us is a list that includes color preferences, any texture and shadows desired, and all labeling requirements. In short, to the best of your ability describe the way you want the graphic(s) to look.

Question

Can you match my preferred colors?

Answer

We can match specific CMYK, RGB and HEX colors. If those color types can't be determined, give us some general preferences. I.E. "I want green land and blue water." If specific colors are not requested, we supply graphics in browser safe colors. To select your preferred browser-safe color(s), just cross-reference your choices on the cube below.

Question

How long does it take to get a finished image?

Answer

We produce all custom graphics in the order received. Over the last few years we've been running about 3 business days on average, with large, multiple image orders taking more time. Certainly we try to honor special requests, and if you have a rush job, please include as much information as possible on your initial request, as we always try to meet the client's deadline.

Question

How do I pay? Can I send you a check?

Answer

We accept all major credit cards and that is our preferred method of payment on all orders under $2000. Once the image(s) is approved by the client and the project finished, we bill the supplied credit card using Card Services International, our secure billing site. Once billed, we return a detailed receipt. If needed, we will supply an invoice to any company with a supplied purchase order.

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Question

What format of vector art work do you sell?

Answer

All of our graphics and maps are created in Adobe Illustrator, and we can ship the finished product in any version of same, MAC or Windows based.

color cube

See our automatic Java Script Color Wheel for determining Hex colors here

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This page was last updated on August 12, 2015.